Economy

KFC in partial return to ex-supplier Bidvest

KFC in partial return to ex-supplier Bidvest

Paul Whyte of Bidvest said the firm was "delighted" to resume its partnership with KFC.

Prior to 13 February Bidvest served as sole supplier for the fast food chains operations across the British Isles.

KFC has been struggling to get deliveries up and running again after the massive cluck-up. The decision comes as a small number of KFC outlets still remain closed and others are still offering only a limited menu.

DHL "acknowledged" KFC's decision, and said in a statement that it was committed to delivering chicken to the remaining 550 locations.

KFC has sought to alleviate its troubles with chicken supply by renewing its contract with previous distribution partner Bidvest logistics, sharing responsibilities with DHL, the distributor which replaced it less than a month ago.

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Meanwhile, customers were still complaining on social media about missing hash browns, gravy, and even cardboard food containers at KFC stores.

More than 97 per cent of the United Kingdom restaurants are open again, KFC said, though some are still operating with limited menus.

"As the UK's leading foodservice logistics specialist, we understand the complexities of delivering fresh chicken".

A spokesperson from KFC said: "Our focus remains on ensuring our customers can enjoy our chicken without further disruption".

Bidvest Logistics has signed a long-term agreement with KFC UK & Ireland to provide renewed supply to up to 350 of their restaurants in the north of the UK from 26 March. "We will provide them with a seamless return to our network".