Tech

Apple says some iPhone X have faulty touch screens

Apple says some iPhone X have faulty touch screens

The 13-inch MacBook Pro seems to be affected by the same quality problems discovered with the iPhone X as well. There is no indication as to how many units are faulty, but Apple states that the screen "does not respond or responds intermittently to touch", or that the display reacts "even though it was not touched". If your iPhone X is affected by this, contact an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support to setup mail-in service via the Apple Repair Center.

Apple said displays on iPhone X, which came out in 2017 with a starting price of $999, may experience touch issues due to a component failure, adding it would replace those parts for free.

When the iPhone X was released a year ago, it ushered in a new look and feel for Apple's headsets. Specific units with 128GB or 256GB SSDs have a problem that could cause data loss and failure, so Apple says it will need to update firmware on the drives. Apple said it would service those affected drives.

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Now Apple has announced that customers can have a free screen replacement, with customers who have already paid for the fix able to request a refund. These are included with 13-inch MacBook Pro models that were sold between June 2017 and June 2018.

Last year, Apple began a massive battery replacement program after it conceded that a software update meant to help some iPhone models deal with aging batteries slowed down the performance of the phones.