Tech

Apple Says 2018 iPad Pro Bending Is a Feature, Not a Bug

Apple Says 2018 iPad Pro Bending Is a Feature, Not a Bug

There are numerous stories and images of very slight bends on brand-new devices on the MacRumors forums, and The Verge's Chris Welch observed the same issue in his own iPad. Now, Apple has responded to these claims, admitting that some devices are indeed bent, but saying this isn't considered a defect.

Customers who are annoyed by this issue can take the iPad Pro to their nearest Apple retail outlet and get the product exchanged within the 14-day return window.

Whether they were shipped that way or developed a bend over time, the bend some owners have experienced shouldn't "worsen over time or negatively affect the flagship iPad Pro's performance", according to The Verge referring to Apple's confirmation. Some users believe that the bend was immediately present out of the box, while others claim it formed over time, either after removing the tablet from a backpack, or the curve appearing for what seems like no reason at all.

The Verge writes that the bend appears on an antenna line that separates two different sections of metal. Apple has now stepped up and acknowledged that some of the expensive tablets (stating at $799) are bent out of the box, but says that bend is a normal part of the manufacturing process.

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Okay, so most people aren't silly enough to throw down their hard-earned money on a new iPad Pro, only to snap it in half like that infamous YouTube video which did the rounds recently.

This does not look good for Apple, known to have high standards for its manufacturing process.

JerryRigEverything's video can be seen below. It is not known if a similar problem will impact the new 11 and 12.9-inch 2018 iPad Pro models, as these devices are too new and the problem appears to surface after several months of usage.