Tech

Facebook revamps policy on deceased users

Facebook revamps policy on deceased users

Now, it will have to be a friend or family member.

These changes are the result of feedback Facebook has heard from people of different religions and cultural backgrounds as well as experts and academics.

"Once an account is memorialised, we use AI to help keep the profile from showing up in places that might cause distress, like recommending that person be invited to events or sending a birthday reminder to their friends".

Facebook has said it is working on using artificial intelligence to prevent a common and upsetting problem: receiving notifications about deceased friends and loved ones. To better support those who are touched by these losses, the company announced that it has added a Tributes section for these accounts where family and friends can post and honor their loved ones.

Users have often complained about being shocked and upset when Facebook nudges them to interact with a deceased loved one.

Many friends and family members of users who have passed away choose to keep their Facebook profile active so that those who want to celebrate their life can do so by viewing and sharing photos or memories.

More news: Disney's streaming service to launch on November 12 in US

More than 30 million people view memorialised profiles each month, according to Facebook, which four years ago added an option for users to name a "legacy contact" with the authority to manage an account after someone's death.

Sandberg says that this means that legacy contacts can hide "posts that might be hard for friends and family to see if they're not ready" from these people specifically. Legacy contacts will be able to moderate the new tribute section, limiting who can post or see posts on that page. These new controls were built on features, like the ability to update the person's profile picture and cover photo and to pin a post to the top of their profile.

Users can also assign "legacy contacts", who will be able to monitor and moderate any posts left in their tributes tab should they die.

In addition, Facebook will also now allow parents who've lost children under the age of 18 to request to become their legacy contact.

In the past, there have been instances where Facebook has applied the same AI algorithms to memorialised accounts, as it does to regular accounts.


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