Supreme Court Delivers Defeat to Domino's

Supreme Court Delivers Defeat to Domino's

The action was originally initiated by Guillermo Robles, a blind individual who told U.S. District Court in California that Domino's website failed to let him use his mobile phone screen-reader to order pizza from the chain, which he contended violated federal laws created to protect the disabled.

"The blind and visually impaired must have access to websites and apps to fully and equally participate in modern society-something nobody disputes", Robles' attorney said in a statement after it was announced that the Supreme Court would not be hearing the case right now. They contended that businesses can't be sued for failing to make their websites and mobile-phone apps accessible to people with disabilities.

Title III prohibits discrimination on the basis of disability in the activities of places of public accommodations (businesses that are generally open to the public and that fall into one of 12 categories listed in the ADA, such as restaurants, movie theaters, schools, day care facilities, recreation facilities, and doctors' offices) and requires newly constructed or altered places of public accommodation-as well as commercial facilities (privately owned, nonresidential facilities such as factories, warehouses, or office buildings)-to comply with the ADA Standards.

He alleged in a 2016 complaint that he attempted to place an online order for a customized pizza from Domino's, but couldn't because the company's website and app were not configured in a way his software could read.

The Supreme Court's denial of the Domino's petition has quashed expectations that we may have an answer to the question of whether Title III of the ADA applies to websites or what compliance with Title III of the ADA entails. He says he isn't able to use Domino's mobile app on his iPhone because it includes unlabeled buttons that don't conform to Apple Inc.'s guidelines.

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The Supreme Court may still take up the case at a later date, but for now, Domino's will have to face Robles in a lower court.

Although Domino's likes to embrace technology for better customer experiences, the pizza chain's website recently became the subject of a lawsuit when it was found to be inaccessible for the disabled.

7 denied Domino's petition to overturn a lower court ruling that said the pizza delivery company was responsible for making sure people with disabilities could order from its site. In 2018, the 9U.S. Circuit Court of Appeals ruled that Domino's and other retailers must make its online services accessible.

The company said, "we look forward to presenting our case at the trial court".

Robles' lawyer, Joe Manning, said in an announcement Monday that the choice was "the correct approach each level".